Privacy Policy
Last Updated: 1 April 2026
The Time Collection (“we”, “us”, or “our”) operates www.timecollection.com (the “Site”). This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Site, in accordance with the Protection of Personal Information Act (POPIA).
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. INFORMATION WE COLLECT
When you visit the Site, we collect certain information to process your order (“Order Information”) and to analyze how you use our Site (“Device Information”).
- Order Information: Name, billing address, shipping address, email address, phone number, and payment information (processed by third-party gateways).
- Device Information: IP address, browser type, time zone, and cookies installed on your device.
2. HOW WE USE YOUR PERSONAL INFORMATION
We use your Information to:
- Fulfill orders placed through the Site (including processing payment, arranging shipping, and providing invoices/order confirmations).
- Communicate with you regarding your order.
- Screen orders for potential risk or fraud.
- Provide you with information or advertising relating to our products (if permitted).
3. DROPSHIPPING & THIRD-PARTY DATA SHARING (IMPORTANT)
Because we operate a dropshipping model, we share your data with third-party suppliers, logistics providers, and payment processors to fulfill your order.
- Suppliers/Dropshippers: We share your name, shipping address, and phone number with our suppliers (who may be located outside of South Africa) to dispatch your watch directly to you.
- Payment Gateways: [e.g., PayFast/Yoco/PayPal] handles payment transactions. We do not store your credit card details.
- Logistics/Couriers: [e.g., DHL/RAM] for delivery tracking.
International Transfers: By purchasing from our site, you consent to the transfer of your information to countries outside South Africa for fulfillment purposes. We ensure these third parties are bound by contract to uphold data protection standards equivalent to POPIA.
4. COOKIES
We use cookies to keep track of your shopping cart and to analyze website traffic. You can choose to alter your browser settings to prevent cookies, but this may affect your ability to purchase from our site.
5. YOUR POPIA RIGHTS
Under POPIA, you have the right to:
- Access: Request a copy of your personal data.
- Correction: Update inaccurate/incomplete information.
- Deletion: Request deletion where no legal basis exists to keep it.
- Opt-Out: Unsubscribe from marketing communications.
6. DATA SECURITY
We use SSL/TLS encryption for all transactions to protect your information. However, no method of transmission over the internet is 100% secure.
7. DATA RETENTION
We maintain your Order Information for our records for a period required by South African law (e.g., tax compliance, usually 5 years), unless you ask us to delete it.
8. CONTACT US
If you have questions, wish to exercise your rights, or wish to make a complaint, please contact us at:
- Email: info@timecollection.co.za
- Address: 22 Rietsanger Street, Rooihuiskraal, Centurion, Gauteng, South Africa
If you are unsatisfied with how we handle your personal information, you have the right to lodge a complaint with the Information Regulator of South Africa:
- Website: justice.gov.za
- Email: inforeg@justice.gov.za